How quickly can you collect furniture from Newport? Same day collection when it's urgent. Next day for most planned jobs, or book a specific date in advance.
Do you handle heavy wardrobes and large sofas? Yes – that's our core business. Add a second person at booking for anything particularly bulky or awkward.
What about terraced houses with narrow access? Our drivers deal with tight streets and narrow hallways regularly. Let us know at booking if access is tricky and we'll advise.
Do I need to wrap furniture before collection? Most items travel fine without. Glass panels or delicate surfaces benefit from basic protection – mention it when booking.
What if something gets damaged? Goods-in-transit insurance is included on Standard and Premium bookings. Porta supports the claims process if needed.
Do you deliver outside Newport? Yes. Full UK coverage – Cardiff, Swansea, Bristol, Birmingham, London, up to Scotland. Wherever it needs to go.
Can you collect something I've bought on Facebook Marketplace? Absolutely. Give us both addresses and we handle
collection and delivery.