How quickly can you collect furniture from Dundee? Same day collection is available for urgent jobs – we can have a driver with you within hours. Next day works for most planned moves, and scheduled booking lets you lock in a specific date weeks ahead.
Do you handle heavy wardrobes and large sofas? Yes. Bulky furniture is what we do. For anything particularly heavy or awkward, adding a second person when you book makes everything safer and quicker.
What about flats with stairs and no lift? Let us know the floor number when booking. Solo drivers manage smaller items fine, but for wardrobes, sofas, or bed frames going up multiple flights, a two-person team is the way to go.
Do I need to wrap furniture before collection? Most furniture travels fine as-is. If something has glass doors or delicate surfaces, basic protection helps. Mention any concerns when booking and we'll advise.
What if something gets damaged? Standard and Premium deliveries include goods-in-transit insurance through our Moving Partners. If damage occurs, Porta supports the claims process.
Do you deliver outside Dundee? Yes. We cover the whole UK – Glasgow, Edinburgh, Aberdeen, down to England & Wales. Wherever it needs to go.
Can you collect furniture I've bought on Gumtree or Facebook Marketplace? That's a big part of what we do. Give us both addresses and we handle
collection and delivery.