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Bike Delivery Service

Q: How much does it cost to deliver a bike?

Pricing depends on the distance travelled and the service level you choose. Eco/Flexible service offers the best value, while Fixed Date booking guarantees collection on your chosen day. A 2-person team can be added if lifting assistance is needed.

Q: Can you deliver electric bikes or heavier models?

Yes. Porta regularly connects customers with drivers experienced in transporting e-bikes and heavier bicycles. Please ensure batteries are secure, and consider using a box or bag for added safety during transport.

Affordable, UK-wide bike courier service for standard, electric and high-value bicycles with no box needed.

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We match you with a trusted courier on a similar route meaning it's good for the planet too!

What Our Customers Say

A Smarter Way to Deliver Your Bike

Moving a bicycle shouldn’t be difficult or expensive. Porta’s bike delivery service makes it simple, with nationwide coverage, flexible options, and complete peace of mind.
Independent drivers on the Porta platform collect your bicycle from your door and deliver it safely anywhere in the UK, ideal for online sales, personal transport, or getting a bike to a friend, family member, or new location.

With flexible service levels and eco-friendly transport built in, we make bike delivery easier than ever.

We also offer a fully insured electric bike courier option, designed specifically for heavier e-bikes and high-value electric bicycles.

Preparing Your Bike for Collection

To ensure a smooth and damage-free delivery, we recommend your bike should be made ready for transport before the driver arrives.
This is especially important when using an ebike courier, where batteries, displays, and drivetrains need extra protection. Here’s some tips on how to prepare:

✔️ Remove any accessories – Take off lights, pannier bags, baskets, GPS units or anything detachable.
✔️ Turn or remove handlebars – Especially for wider models, to reduce bulk and prevent snagging.
✔️ Take off or secure pedals – Loose or protruding parts should be removed or fixed in place.
✔️ Protect delicate areas – Use foam, bubble wrap or cloth to pad vulnerable parts like the chain, derailleur, or display units on e-bikes.
✔️ Label clearly – Attach a name and delivery address tag to the frame.
✔️ Use a bike box or bag if possible – Particularly recommended for electric bikes or if you're posting after a sale.

If your bike is being delivered fully built, just make sure it's clean, secure, and easy to manoeuvre.

Our drivers are used to handling bikes of all shapes and sizes, with no box required. Good prep, however, goes a long way.

Why Choose Porta for Your Bike Delivery?

When it comes to moving bicycles safely and affordably, Porta offers a service that balances professionalism, value, and flexibility, without the headaches of traditional couriers.
✅ Transparent Pricing – See your price instantly online with no hidden fees or booking surprises
✅ UK-Wide Coverage – From remote villages to inner cities, we collect and deliver door-to-door nationwide, including Northern Ireland
✅ Eco-Friendly Transport – Your bike is matched to a driver already making a similar journey
✅ Insurance Claim Support – Available on Standard and Premium bookings
✅ Flexible Team Options – Choose a solo courier if you can assist, or a 2-person team to handle everything. We also offer a premium same-day delivery option for urgent deliveries.
✅ No Box Required – Some couriers require your bike to be put into a box for delivery. We believe in making things easier for our customers so no box? no problem.
✅ Real-Time SMS Updates & Support – Standard and Premium bookings include SMS updates and direct driver contact

We’re trusted by casual riders, students, online sellers and e-bike owners alike, and we’re ready to help you move your bike too.

How it works

Porta connects you with drivers already heading in the right direction, so your bike doesn’t need a dedicated van or premium shipping fee. It’s a smarter, greener approach, and the savings are passed directly on to you.

QUOTE

Tell us what type of bike you want to move and when by clicking ‘Get quote’

BOOK

Once booked, we match you with a driver already heading that way

TRACK

Real-Time SMS Updates on your delivery

DELIVERY & FEEDBACK

Once completed, you rate the driver and us - We love to hear from you!

Delivery Options & Transparent Pricing

At Porta, we believe in fair, flexible pricing based on your needs, not inflated flat rates. You only pay for the service level you choose and the distance your bike needs to travel. Here's how the cost of a bike delivery breaks down:

Eco/Flexible

Fixed Date

2-Person Team

You'll always see the full cost upfront, with no hidden charges or booking fees, just clear, reliable pricing you can trust.

More Large Item Delivery Services

Bikes are just one of the many bulky or awkward items we help transport every day. If you're moving more than one item, or something that won’t fit in a box, Porta has you covered.
Our Large Item Courier Service is ideal for:

Exercise bikes and gym equipment
Surfboards, paddleboards and kayaks
Flat-pack or assembled furniture
Musical instruments like keyboards and amps
Hobby and leisure gear, including golf clubs and fishing tackle

For general transport needs, our Courier Delivery Service connects you with local drivers who are already on the move, providing a reliable, eco-conscious alternative to traditional delivery networks.

Get Your Instant Bike Delivery Quote

Ready to move your bike? With Porta, booking takes less than a minute, and you’ll see your full price before you commit.
Just enter your collection and delivery postcodes, choose your service level, and we’ll connect you with a professional courier ready to handle your job.

✅ Safe, secure transport with insurance claim support on Standard and Premium bookings
✅ 1-person or 2-person teams available
✅ Nationwide UK collection & delivery
✅ Eco-friendly courier matching
✅ Instant online price with no hidden costs

Click below to get started and book your bike delivery today.

Bike Delivery FAQs

Do I need to box my bike before collection? No, but it’s recommended where possible. If you have a bike box or padded bag, it offers extra protection. If not, please secure loose parts and protect delicate areas using padding or wrap.

How much does it cost to deliver a bike?
Our pricing depends on the distance travelled and the service level you choose. Eco/Flexible service offers the best value, while Fixed Date booking guarantees collection on your chosen day. A 2-person team can be added if lifting assistance is needed.

Can you deliver electric bikes or heavier models?
Yes. We regularly transport e-bikes and other heavier bicycles using our insured electric bike courier service. Please ensure batteries are secure, and consider using a box or bag for added safety during transport.

Do I have to help the driver lift the bike?
Only if you choose the 1-person service. If you’d prefer not to lift or won’t be available at collection, select the 2-person team during booking, and we’ll handle it all.

Where can you collect and deliver from?
Anywhere in the UK, including homes, bike shops, offices, universities, and storage units. Just enter valid postcodes and we’ll take care of the rest.

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Terms & Conditions

To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.

To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

Ad Networks

Affiliate Marketing Programs

Data Analytics Services

Data Storage Service Providers

Website Hosting Service Providers

User Account Registration & Authentication Services

Testing Tools

Social Networks

Sales & Marketing Tools

Product Engineering & Design Tools

Retargeting Platforms

Performance Monitoring Tools

Payment Processors

Order Fulfilment Service Providers

Finance & Accounting Tools

Cloud Computing Services

Communication & Collaboration Tools

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). We obtain and store on your device ('cache') your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.

Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see 'WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?' above), in and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

European Commission's Standard Contractual Clauses:

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@portadelivery.co.uk.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at privacy@portadelivery.co.uk.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at privacy@portadelivery.co.uk or contact us by post at:

Porta Delivery Ltd

__________

United Kingdom

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: privacy@portadelivery.co.uk.